looch signs you in with an email address and passkey, with no password. looch uses passwordless sign-in protected by strong, device-bound passkeys. looch can email you a six-digit one-time code when your phone has no passkey for your email address. looch opens your dashboard after sign-in, or the application step where you left off if your profile application isn’t finished.
Last verified: September 30th, 2026.
You’ll sign in with your email address and passkey
Open looch.
Enter your business or work email address in 'Email address' if the field is empty.
Approve your looch passkey if your phone offers it as the screen opens.
Tap 'Continue' if your phone doesn’t offer the passkey right away.
Approve your passkey when your phone asks.
looch can email a code when your phone has no passkey
Enter the one-time code
Type the six digits from the email on 'Check your inbox for a one-time code'.
Tap 'Resend' if you need a new code.
One-time codes expire after 5 minutes.
Create the passkey on your phone
Approve your phone’s prompt on 'Create your passkey'.
Tap 'Create my passkey' if creating the passkey didn’t work.
You can sign out from the profile menu
Tap your business name at the top left of the dashboard.
Tap 'Sign out'.
Tap 'Sign out' again to confirm.
You can switch to a linked profile
Tap your business name at the top left of the dashboard.
Tap the linked profile.
Approve that profile’s passkey.
looch protects every return to your profile
looch has no password to set, reset, or remember. Your passkey is the sign-in.
looch asks for your passkey each time the app starts on your phone.
looch covers the screen when you return from another app and asks your phone to confirm it’s you.
looch can email a one-time code when your phone has no passkey for your email address. Codes expire after 5 minutes.
Questions about signing in
Does looch have a password?
looch doesn’t have a password. Every looch sign-in uses your email address and passkey.
How do I sign in to looch on a new phone?
looch uses the same sign-in on a new phone: Enter your email address, tap 'Continue', and approve your passkey when your phone asks. looch can email you a one-time code and ask you to create a passkey when the new phone has no passkey for your email address. If you still can’t sign in, email [email protected]
Why does looch ask for my passkey every time I open it?
looch asks for your passkey each time the app starts. looch also asks your phone to confirm it’s you when you return from another app.
What does 'It’s a mismatch' mean when I sign in?
In looch, 'It’s a mismatch' means: That passkey doesn’t match the profile you’re trying to sign in to.
What should I do if looch says 'There’s a disconnect'?
looch says 'There’s a disconnect' when something on your connection is stopping sign-in. If you’re on a VPN, turn it off and try again. Otherwise, tap 'Email support', check whether sign-in is up on the looch status page, or email [email protected]
Get help with sign-in
Sign in, tap the help button at the top right of the dashboard, then 'Messages'. If you can’t sign in, email [email protected]
About looch
Get the most out of looch, the financial operating system for your business. looch is a mobile app available on the App Store and Google Play.